Refund Policy

Return & Refund Policy

Last Updated: September 17, 2025
Operated by: Wanhe Information Technology Co., Ltd.
Website: https://www.vzvjtr.com

1. Overview

We want you to be completely satisfied with your purchase from vzvjtr.com.
If you are not satisfied for any reason, we’re here to help with returns and refunds under the following conditions.

This Return & Refund Policy applies to all purchases made through our website.

2. Return Eligibility

To be eligible for a return, your item must:

  • Be unused, unwashed, and in the same condition that you received it.

  • Be in the original packaging with all accessories, tags, or manuals included.

  • Have a valid order number or proof of purchase.

Please note:
We cannot accept returns of products that have been used, damaged, customized, or not purchased directly from our website.

3. Return Period

You may request a return within 30 days from the date of delivery.
After 30 days, we unfortunately cannot offer a refund or exchange.

4. Non-Returnable Items

The following items cannot be returned or refunded:

  • Gift cards or downloadable digital products

  • Clearance or “Final Sale” items

  • Personal care products (for hygiene reasons)

  • Damaged items caused by misuse, negligence, or unauthorized repair

5. Return Process

To initiate a return, please contact us first at
📧 tomorrow8008@hotmail.com

Please include:

  • Your order number

  • The reason for your return

  • Photos of the product (if damaged or defective)

Our support team will review your request and provide return instructions, including the correct return address.
Do not send products back without authorization, as unapproved returns may not be processed.

6. Shipping Costs

  • Customers are responsible for paying return shipping costs unless the item received was defective, damaged, or incorrect.

  • Shipping costs are non-refundable.

  • If you receive a refund, the cost of return shipping may be deducted from your refund (except in cases of our error).

7. Refunds

Once your return is received and inspected, we will send you a notification by email.
If approved, your refund will be processed to your original method of payment within 5–10 business days.

Please note that your bank or credit card issuer may require additional time to process and post the refund.

8. Exchanges

We only replace items if they are defective or damaged.
If you need to exchange it for the same item, please contact us at tomorrow8008@hotmail.com before shipping it back.

9. Cancellations

Orders may be cancelled within 24 hours of purchase if they have not yet been shipped.
If the order has already been shipped, please follow the standard return process after delivery.

10. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or not what you ordered, please contact us within 7 days of delivery.
We will arrange for a replacement or a full refund at no additional cost.

11. Contact Information

If you have any questions about our Return & Refund Policy, please contact us at:

Wanhe Information Technology Co., Ltd.
📍 Address: No. 2000-2, Tianzhu Road, Zhongshan Town, Xianyou County, Fujian Province
📧 Email: tomorrow8008@hotmail.com
🌐 Website: https://www.vzvjtr.com